Report suspected fraud, misconduct or non-compliance

Fraud against government programmes and business disadvantages Australians who rely on the effective and efficient delivery of services.

Page last updated: 10 May 2018

The Australian Government Department of Health is committed to preventing the occurrence of fraud in all areas of business administered by the Department. A robust fraud control environment supports the aim of the Department in creating better health and wellbeing for all Australians.

The following section provides information on raising concerns with the Department about our programmes, with links to the appropriate resources for submitting your tip-off information.


Internet Alert

Warning; Potential phone scams.

Priority Alert

The Department of Health is aware that members of the public have been contracted by phone by an individual or individuals identifying themselves as representing the Australian Government.

The caller is seeking personal information including bank details, passport and license numbers.

These calls are not from the Australian Government.

If you receive one of these phone calls please report it at Scamwatch or call 1300 795 995.


Reporting suspected fraud by health providers against health related programmes (e.g. Medicare)

The Australian Government Department of Health is committed to preventing the occurrence of fraud against health related programmes. The Department welcomes tip-offs with any information on suspected fraud or suspicious activity by health providers against health related programmes, including Medicare, Pharmaceutical Benefits Scheme (PBS), Child Dental Benefits Schedule (CDBS) and Health Provider incentive programmes.

You can find information on how to report your concerns about a health provider by going to the Health Provider Compliance tip-off page.


Report all other suspected fraud related matters

The Australian Government Department of Health is committed to preventing the occurrence of fraud in all areas of business administered by the Department. A robust fraud control environment supports the aim of the Department in creating better health and wellbeing for all Australians.

If you have information or are concerned about suspected fraud related to an Australian Government Health programme, you are encouraged to tell us. Information will be treated with sensitivity and confidentiality.

You can find information on how to report suspected fraud by going to the Report suspected fraud page.


Professional Integrity

The Australian Government Department of Health is committed to ensuring that all staff behave appropriately in their work as Australian Public Servants. If you consider an APS member is not acting honestly and with integrity you are encouraged to tell us. Information will be treated with sensitivity and confidentiality.

You can find information on how to submit your concerns by going to the Professional Integrity page.


Public Interest Disclosure (PID)

The Public Interest Disclosure Act 2013 (the PID Act) removes barriers that prevent people who currently work, or formerly worked, in the public sector from speaking up about serious problems. The PID Act encourages disclosure of information by public officials about suspected wrongdoing in the public sector ensuring that disclosers are supported and protected from adverse consequences and are properly investigated.

You can find information on how to submit your concerns by going to the Public Interest Disclosure page.

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