Private health insurance - private patients' hospital charter

The Private Patients' Hospital Charter is a guide to what it means to be a private patient in a public hospital, a private hospital or day hospital facility.

Page last updated: 11 January 2018

It also sets out what you can expect from:

  • the doctor(s) providing your treatment;
  • the hospital in which you receive your treatment; and
  • your private health insurer.
The Charter also provides information on what to do if you have a complaint about your care or private health insurance.