Aged Care Advocacy
The National Aged Care Advocacy Program
A national program promoting the rights of older people receiving Australian Government funded aged care services to the community
The National Aged Care Advocacy Program (NACAP) is a national program funded by the Australian Government under the Aged Care Act 1997. The NACAP aims to promote the rights of people receiving Australian Government funded aged care services.
Under the NACAP, the Department of Health and Ageing funds aged care advocacy services in each State and Territory. These services are community-based organisations which are there to give you advice about your rights, and help you to exercise your rights. Aged care advocacy services also work with the aged care industry to encourage policies and practices which protect consumers.
If you live in an Australian Government aged care home or receive Australian Government funded aged care services in your own home, and would like to speak to someone about your rights, you or your representative can contact one of the advocacy services.
Advocacy services are free, confidential and independent.